Shipping Policy
Processing Time
All orders are processed within 1-2 business days after payment has been received and verified.
Once your order has been processed, you will receive a confirmation email with tracking information where available.
Delivery Times
International Shipping
Estimated delivery time for international orders is 7-12 business days after dispatch.
Please note that delivery times are estimates and may vary due to:
- Customs processing
- Local postal services
- Weather conditions
- Public holidays
- High shipping volumes
Order Tracking
Tracking information will be provided once your order has been dispatched. Please allow up to 48 hours for tracking updates to appear.
Shipping Costs
Shipping costs are calculated at checkout and will be displayed before payment is completed.
Customs & Import Duties
International customers may be responsible for customs fees, import duties, taxes, or other charges imposed by their local government. These charges are not included in the purchase price or shipping cost.
Delayed Deliveries
While we strive to deliver all orders within the estimated timeframe, delays can occasionally occur due to circumstances beyond our control. We appreciate your patience and understanding.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost in transit, please contact our support team within 7 days of the expected delivery date and we will work to resolve the issue as quickly as possible.